Frequently asked questions
Answers about our service areas, emergency call-outs, CoCs, pricing and guarantees. Can’t find what you need? Call or message us.
Everything you need to know
What areas do you serve?
We serve the whole of Gauteng, including Johannesburg, Pretoria, Ekurhuleni and surrounding areas. If you’re unsure whether we cover your location, contact us and we’ll confirm.
Do you offer emergency electrical, HVAC and refrigeration services?
Yes. Our emergency service runs 24/7 for urgent electrical, HVAC and refrigeration problems.
What is a Certificate of Compliance (CoC), and do I need one?
A CoC is a legal document confirming that your electrical installation complies with the South African National Standards (SANS). You need one when you sell a property and after major electrical work, and it confirms your installation is safe. We issue CoCs for all qualifying work we do.
How do I book a service appointment?
Call us, email us or fill in the form on our contact page. We’ll arrange a time that suits you.
How much do your services cost?
Pricing depends on the type of service and how complex the work is. We assess your needs and give you a detailed, fixed quote before any work starts.
Do you guarantee your work?
Yes. All our electrical, HVAC and refrigeration work carries a guarantee. The length and terms depend on the service, and our team will explain them during your consultation.
Can you help me use less electricity?
Yes. We do energy efficiency audits and recommend practical changes, such as energy-efficient lighting and solar backup systems.
What safety measures do you follow?
Safety comes first. We follow South African electrical safety standards (SANS), use quality materials, and our technicians are trained in current safety practice. We also carry out thorough safety inspections.
How can I pay?
We accept bank transfers, credit and debit cards, and online payments. Payment terms are agreed before work begins.
How often should my electrical system be inspected?
We recommend an inspection at least every two years, or whenever you suspect a problem. Regular checks catch issues early and keep your installation safe and efficient.
Can you handle large industrial projects?
Yes. We have extensive experience with large-scale industrial electrical, HVAC and refrigeration work, including MV and HV installations, custom electrical solutions and comprehensive maintenance.
Still have a question?
Our team is happy to help. Call us or send a message.